Refund & Returns Policy
Email: info@wholesaleitems.in
Phone: +91 91771 46174
Website: https://www.wholesaleitems.in
At WholesaleItems.in, customer satisfaction is our priority. We take utmost care in packaging and delivering quality grains and staples. However, if you’re not satisfied with your purchase, our Return and Refund Policy ensures a smooth and fair process.
1. Eligibility for Returns
You may request a return if:
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You received a damaged, expired, or incorrect item
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The product is spoiled or compromised in packaging or quality
Return requests must be raised within 7 days from the order date.
To initiate a return, please contact us via:
📧 Email: info@wholesaleitems.in
📞 Phone: +91 91771 46174
2. Conditions for Return Approval
For your return to be accepted:
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The item must be unused, unopened, and in its original packaging
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You must provide proof of purchase and clear photo/video evidence of the issue
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The product should be returned via the same delivery address
Returns not meeting these conditions may be rejected.
3. Return Process
Once your return request is verified and approved:
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We will arrange a pickup through our logistics partner (if available), or guide you through manual return shipping
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You will be informed via email or phone about return status updates
4. Refund Policy
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved:
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The refund will be processed to your original payment method
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Refunds will be completed within 60 working days from the date of approval
5. Non-Returnable Items
Certain items may not be eligible for return/refund:
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Products damaged due to misuse or mishandling
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Items returned after the 7-day return window
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Bulk or wholesale orders unless the issue is quality-related
6. Cancellation Policy
Orders can be cancelled before dispatch only. Once shipped, the order cannot be cancelled but may be returned if eligible.
7. Need Help?
If you have any questions about returns, refunds, or product concerns, feel free to reach out:
📧 Email: info@wholesaleitems.in
📞 Phone: +91 91771 46174
We’re here to help you every step of the way.